Frequently Asked Questions
Everything you need to know about your Assembly Label experience.
What is your return policy?
We offer returns on full-priced items within 30 days of purchase. Items must be in their original condition, unworn, and with all tags attached. Please note that sale items are eligible for store credit only.
How long does shipping take?
Standard shipping typically takes 3-5 business days within Australia. International orders may take 7-14 business days depending on the destination and customs processing.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timeframes will be calculated at checkout based on your specific location.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Afterpay.
How do I care for my linen and organic cotton garments?
To maintain the quality of our natural fabrics, we recommend a cold gentle machine wash with like colors. Avoid tumble drying; instead, line dry in the shade to prevent fading and shrinkage.